We get the sweet teas and they were awful! The movie was way too loud (I'm assuming to cover up the club noise). I was not convinced not 1% because I worked in the service industry for years and soft beverages like sweet teas and and sodas are the EASIEST and FASTEST things to give to a customer. The excuse that they gave us was that they were slammed because of the club section in the building. By the way, my personal service button was broken, but I digress. My boyfriend asked 3 servers, who, were LESS THAN helpful AND pleasant, and we waited at least 40-45 minutes for our sweet teas. We watched others get their orders taken and they got their food and drinks. and they always asked if we "switched seats " as if they didn't know the seat numbers, or something was wrong with their system) and I would describe it as overrated and over priced, but the food came out in a timely manner. The food came out (always to the couple next to us. At first we ordered pretzel bites, chicken tenders, and two sweet teas. Nowhere to be found!! If I had known there was going to be an alternate menu, I wouldn't have come to SMG at that time. I looked all over for a disclaimer or a heads up of the change in menu-my ticket, Instagram, twitter. I ask the manager if they were still doing the 2 for $25 for the movie goers and he told me no. She directed us to the wrong movie! Once we finally went to the right one, we sit down and we were given an "alternate menu" because of the CIAA weekend. ![]() Where do I begin!?! My boyfriend and I get there and the service was awful. ![]() DO NOT GO!!!! I had the WORST experience ever in my life at the EpiCenter SMG.
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